Request and Receive Eyewitness Photos and Videos

Step 1: Deploy

To enable your community to submit photos and videos, start by embedding the CitizenGlobal platform on your website, Facebook page or mobile app. Alternatively, we can deploy and maintain your exclusive photo/video submission and management mobile app (iOS and Android).

Step 2: Invite Your Community

Invite your community to submit videos and photos. Promote this new capability on your website, social networks, traditional and online media.

Step 3: Your Community Engages

Your community engages by submitting photos, videos and other important information (including GPS data). You automatically get the media use rights to all submitted content.

Step 4: Communicate

The CitizenGlobal platform also provides two-way communication tools, enabling you to contact:
(i) eyewitnesses for any additional photos, videos or information of the scene;
(ii) community members to alert them about emergency situations unfolding at the moment or infrastructure problems;
(iii) maintenance crews concerning an infrastructure issue just reported by a community member.

Review, Manage and Analyze Eyewitness Submissions

Step 5: Automatic Storage and Transcoding

Our platform automatically creates copies of the submitted media so you can review, tag and organize it while securely storing the original file on the world’s most robust cloud-storage platform.

Step 6: Case Management

Case management of incidents captured on videos and photos is made easy with our cloud-based management tools, allowing for immediate distribution and collaborative analysis across multiple departments and agencies. Leave annotations on important eyewitness submissions and organize them into folders to be shared with other members of your team.

Step 7: Publish Photos and Videos

Do you need to alert the public about an important infrastructure issue? Easily share specific media with local news stations or publish to your Department's social media accounts to distribute online.